FAQs -
Frequently asked questions
What size are the blankets?
Each blanket measures 130x180 cm (approximately 50x70 in) — perfect for your sofa, bed, or outdoor adventures.
Can I wash them in the machine?
Yes! Machine wash cold on a gentle cycle. We recommend air drying to maintain softness and quality.
Do you ship internationally?
Not yet. We currently ship only within the United States.
How long does shipping take?
Shipping takes 3 to 7 business days, depending on your location.
Can I return or exchange my blanket?
Yes — returns are accepted within 14 days of delivery, as long as the items are unused, in original condition, and returned with their original packaging.
Please note that shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item arrived damaged or there was an error on our end.
To request a return, please contact us with your order number and reason for the return so we can assist you with the next steps.
Do you offer custom designs?
At the moment, we do not offer customizations — but each design is unique and inspired by national identity.
Do you ship to multiple addresses in one order?
At the moment, each order can only be shipped to one delivery address. If you’d like to send items to different addresses, separate orders will need to be placed.
Please note that bundle discounts and promotional offers apply only to orders shipped to a single address and may not apply to multiple separate shipments.
Does free shipping apply when using a discount code?
Free shipping promotions apply to qualifying full-price orders. If a discount code is used and the order total falls below the free shipping threshold, shipping charges may apply at checkout.
How can I contact Ceibo House?
You can email us at anzogoods@gmail.com, message us on Instagram, or fill out the contact form on our website.